SHIPPING & RETURNS

Normal order processing can take between 1-3 business days (Monday – Friday).

The following shipping methods are available: Standard Ground (5 – 19 business days), Business days do not include weekends and there is no weekend delivery for any shipping method except Same Day.    Some items cannot be shipped using Second Day, Next Day, or Same Day due to size, weight, hazardous materials, and delivery address. These items will only have Standard Ground available. Currently, we do not ship to U.S. Territories, APO/FPO, Canada, or other international addresses. Please note that orders could arrive in multiple packages.

STANDARD GROUND:

Orders delivered within the 48 contiguous states should arrive in 5 - 19 business days    depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional  2–5 days for delivery and are subject to an additional $15 delivery fee. Alaska and Hawaii are excluded from Free Shipping promotions.

SECOND DAY:

Second Day is only available on select products for our customers who ship orders within the 48  contiguous United States. Second Day delivery orders will be processed on the same day if they  are placed by 11:00 am CT on a business day, and should arrive in 2 business days. Orders placed  after 11:00 am CT will be processed on the following business day and should arrive in 3 business  days. All orders must have a valid street address (no PO Boxes). Not all items are eligible for  expedited delivery. This method is not available for Alaska or Hawaii.

RETURN POLICY

You have 14 calendar days to return an item from the date you received it. Only items that have  been purchased directly from aletaz.com. 

 Items that are without the tags will not be accepted. We will verify the condition of the item before refunding the funds.

PAYMENT METHOD

We accept payments for goods or services directly through your site. We offer different payment methods and providers depending on your location.

In most countries, you can select one or more of the following payment methods to appear on  your checkout page: Credit Card, PayPal Payments only. 

ORDER PROCESSING

SHIPPING DELIVERY